Shipping policy
Shipping Policy
At Rimaz, we are committed to getting your order to you as quickly and efficiently as possible.
Processing Time
All orders are processed within 2–5 business days (excluding weekends and holidays). Once your order has been processed and shipped, you will receive a confirmation email with tracking information.
Shipping Times
Estimated delivery times may vary depending on your location:
- United States: 3–7 business days
- International Orders: 7–21 business days
Please note that shipping times are estimates and are not guaranteed.
Shipping Rates
Shipping costs are calculated at checkout based on your location and selected shipping method.
Tracking Your Order
Once your order ships, you will receive a tracking number via email. Please allow up to 48 hours for tracking information to update.
Lost or Delayed Packages
Rimaz is not responsible for delays caused by carriers, weather conditions, customs, or other factors outside of our control. If your package is lost in transit, please contact us and we will do our best to assist you.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information at checkout. Rimaz is not responsible for orders shipped to incorrectly entered addresses.